Troubleshooting Hub
Quick solutions to common issues with KreatorFlow's AI generation tools. Get back to creating faster with targeted fixes and optimization tips.
Common Issues
Generation Taking Too Long
Generation times can vary based on server load, prompt complexity, and quality settings.
Quick Fixes:
- • Try a simpler prompt to test speed
- • Switch to Basic mode temporarily
- • Check our Discord for server status
- • Lower resolution or quality settings
Typical Times:
- • Images: 30-60 seconds
- • Videos: 2-5 minutes
- • High load: +50% time
Blurry or Low Quality Results
Multiple factors can affect image and video quality. Usually fixable with setting adjustments.
Resolution Fixes:
- • Use Advanced Mode for resolution control
- • Select higher resolution (832×1472+)
- • Enable Ultra Quality for final outputs
Prompt Fixes:
- • Add "high quality, detailed" to positive prompt
- • Add "blurry, low quality" to negative prompt
- • Simplify overly complex prompts
AI Artifacts & Distortions
Occasional artifacts like extra limbs, weird hands, or face distortions can occur with complex prompts.
Prevention:
- • Add artifact terms to negative prompts
- • Use "extra fingers, distorted face" negatives
- • Avoid overly complex scene descriptions
Solutions:
- • Regenerate with simplified prompt
- • Try different model (Model vs Engine)
- • Use Image Editor to fix specific areas
Troubleshooting by Category
Image Generation Issues
Video Generation Issues
Character Issues
Settings & Technical Issues
Step-by-Step Solutions
Why is my generation taking too long?
Generation times vary based on server load, prompt complexity, selected output quality, and the specific AI model being used. Video generations inherently take longer than images.
Immediate Steps:
- 1. Check our Discord community for any announced service disruptions
- 2. Try a simpler prompt to see if it processes faster
- 3. Switch to Basic mode temporarily to isolate the issue
- 4. Lower quality settings or resolution if using Advanced mode
Expected Times:
- • Basic Images: 30-45 seconds
- • Advanced Images: 45-90 seconds
- • Ultra Quality: 60-120 seconds
- • Videos: 2-5 minutes
- • High Server Load: +50% to all times
Why is my image or video blurry?
Blurriness can result from low resolution settings, complex prompts that challenge the AI, or missing quality terms in your prompts.
Resolution Fixes:
- • Switch to Advanced Mode for resolution control
- • Select higher resolution (832×1472 or above)
- • Enable Ultra Quality toggle for final outputs
- • Consider using upscaling if available
Prompt Improvements:
- • Add "high quality, detailed, sharp focus"
- • Use negative: "blurry, out of focus, low quality"
- • Simplify overly complex scene descriptions
- • Try specific photography terms like "85mm lens"
How do I fix a model that looks too generic or distorted?
If your trained character model isn't consistently producing the desired likeness or looks too generic, there are several optimization strategies.
Base Image Quality Check:
- • Ensure your training image is clear and high-resolution
- • Use a well-lit, front-facing photo
- • Avoid group photos or images with distracting backgrounds
- • Check that facial features are clearly visible
Generation Settings:
- • Always start prompts with "My character..." or "The model..."
- • Increase Face Strength to 0.80-0.95 in Advanced mode
- • Avoid overly strong stylistic prompts that conflict with likeness
- • Consider re-training with a better base image if issues persist
Still Need Help?
Discord Community
Join our official Discord server for real-time help, community support, and the latest updates on service status.
Best For: Quick questions, community tips, server status
Response Time: Usually within minutes during active hours
Direct Support
For technical issues, account problems, or detailed bug reports, contact our support team directly via email.
Best For: Technical bugs, account issues, detailed reports
Response Time: 24-48 hours for most issues
Performance Optimization Tips
Get the best results while minimizing generation time and credit costs:
Speed Optimization:
- • Use Basic mode for quick iterations and testing
- • Test prompts at lower resolutions first
- • Avoid Ultra Quality for draft versions
- • Keep prompts concise and focused
Quality Optimization:
- • Switch to Advanced mode for final outputs
- • Use higher resolutions for professional content
- • Enable Ultra Quality for maximum detail
- • Optimize Face Strength for character consistency
